Pre-Owned 2023 Chevrolet Traverse LT Cloth Front Wheel Drive SUV
- VIN: 1GNERGKW6PJ250201
- Stock: SP1860
Used 2023 Pre-Owned 2023 Chevrolet Traverse LT Cloth
VIN: 1GNERGKW6PJ250201STOCK: SP1860Basic Info
-
Exterior:Black Cherry Metallic
-
Drivetrain:Front Wheel Drive
-
Interior:Jet Black, Premium cloth seat trim
-
Transmission:Automatic
-
Engine:3.6L V6 engine
-
Fuel Efficiency:18 CITY / 27 HWY
-
Mileage:40,407
-
Location:Courtesy Chevrolet San Diego
Key Features
-
3rd Row Seat
-
Android Auto
-
Apple CarPlay
-
Automatic Climate Control
-
Backup Camera
-
Bluetooth
-
Lane Departure Warning
-
Lane keep assist
-
Parking Sensors / Assist
-
Power Seats
-
Side-Impact Air Bags
-
Wireless Phone Charging
History Report
View Your Free Report
Description
https://www.kbb.com/kbbreport/uw9f0
As your premier New car dealer in San Diego County, Courtesy Chevrolet has a large inventory of New cars, trucks, and SUVs. With special finance rates and finance plans available, we make every effort to get customers into a discounted New vehicle for the lowest payment possible. Plus, if you have a trade-in, we can beat CarMax on its value.
Vehicle Details
Exterior
- IntelliBeam auto high beams
- Can automatically turn the vehicle's high-beam headlamps on and off according to surrounding traffic conditions
- 18" spare steel wheel
- Deep-tinted glass
- Provides added protection from sun and glare
- Tint on rear side windows and rear liftgate window
- Body-color door handles
- Front intermittent wipers
- Variable-speed
- Washers to keep the windshield clean
- 18" 265/60R18 all-season blackwall tires
- P255/65R18
- Tires, P255/65R18 all-season blackwall (STD)
- 18" Bright Silver painted aluminum wheels
- Paired with all-season blackwall tires
- Wheels, 18-inch (45.7 cm) Bright Silver-painted aluminum (STD)
- Manual liftgate
- Access your cargo area with ease
- Fixed glass rear window on the liftgate
- LED headlamps
- Provide a bright, intense beam of light to illuminate the road ahead
- Help improve down-the-road visibility in low-light conditions
- Include LED D-optic bi-function projector technology
- Body-color mirror caps
- Heated power-adjustable outside mirrors with integrated turn signal indicators
- Both mirrors are heated and are activated when the rear defogger is engaged, helping to clear them of ice, snow and frost to help improve visibility
- Power adjustments allow you to move side mirror glass
- Manual-folding feature lets you fold the mirrors in
- Integrated turn signal indicators help communicate your intention to change lanes
- May require additional optional equipment
- Rear intermittent wiper
- Variable-speed
- Washer to help keep rear window clear
- Black beltline moldings
- 18" compact spare tire
- Automatic on/off headlamps
- Setting the control to "Auto" turns on the headlamps to normal low-beam brightness when sensors detect a certain level of darkness, along with the taillamps, license plate lamp and other exterior lights
- LED tail lamps
- Adds brightness in low-light conditions
- Black roof-mounted side rails
- Enhances the appearance of your vehicle
- With available cross rails, allows you to secure cargo directly to the top of your vehicle
- May require additional optional equipment
- Front license plate bracket
- Front bracket is included if displaying a front license plate is required in your state
Interior
- Front center console
- Dual cupholders
- Large lit bin with removable tray
- Keep valuables and smaller items secure
- Steering-wheel mounted controls
- Allow the driver to easily operate the audio system, phone interface and cruise controls
- Controls are positioned intuitively to make them convenient and easy to use
- Umbrella holders
- Located in front door pockets
- Vehicle health management
- Provides advanced warning of vehicle issues
- Carpeted floor mats
- All rows
- Color-keyed to match the interior
- Interior humidity sensor
- Continuously reads the temperature and humidity inside the vehicle
- Automatically adjusts airflow to match the individual climate settings for both the driver and front passenger
- Manual 60/40 split-folding third row bench seat
- Can fold one or both sides down
- Adds cargo- and passenger-carrying versatility to your vehicle
- Driver and front passenger visors with illuminated mirrors
- Include covered mirrors
- Tri-zone automatic climate control
- Automatically maintains the selected temperatures for the driver, front passenger and rear seat passengers
- Auxiliary controls in the rear of the cabin include air delivery mode and temperature up/down settings
- Sensors strategically located around the vehicle constantly monitor the temperature, including solar heating from the windows
- Chevrolet Connected Access capable
- Subject to terms. See onstar.com or dealer for details.
- Keyless Open and Start
- With the key fob in your possession, allows you to lock and unlock your car's doors without having to use the key fob, increasing convenience
- With the vehicle in Park or Neutral, press the brake pedal and then press the engine start/stop button to start the engine; the green indicator on the button will illuminate
- Shift to Park and press the engine start/stop button to turn off the engine
- Lockout protection helps you avoid locking keys in the vehicle
- Theft-deterrent unauthorized entry system
- Sounds the horn and flashes the turn signals when someone attempts to open the vehicle without the proper key or remote transmitter
- Helps deter unauthorized entry, helping to protect your vehicle
- Manual tilt and telescoping steering column
- Allows the driver to adjust the steering wheel up or down, and the steering column forward or back
- Provides extra comfort when entering or exiting the vehicle
- Cruise control
- Maintains a selected speed while driving
- Automatically disengages when the vehicle's traction control system needs to limit wheelspin on slippery surfaces or when the StabiliTrak® stability control system detects an oncoming skid
- Set and resume speed functions
- Steering-wheel mounted controls to easily maintain and manage cruising speed
- USB ports in all three rows
- 6 standard USB ports1 with 2 in each row
- 3.5" diagonal Driver Information Center
- Provides key vehicle information, such as vehicle speed, fuel range, average fuel economy, tire pressure, oil life, trip odometer and warning icons
- Wireless Phone Charging
- Uses induction technology for portable electronic devices1
- 7-passenger seating
- Provides a 2-2-3 configuration for optimum passenger capacity and comfort
- Second row includes 2 flat-folding captain's chairs
- Second row passenger-side seat features SmartSlide allowing quick and easy access to third row seating area with a simple pull of a lever
- Third row 60/40 split flat-folding 3-passenger bench seat
- Seating, 7-passenger (2-2-3 seating configuration) (STD)
- 2-way adjustable front head restraints
- Easily adjust up or down, giving you the comfort you expect
- Power driver seat lumbar control
- Lumbar area expands and retracts to provide lower back support
- 10 total cupholders
- 8-way power driver seat
- Seat position forward and back
- Seat position up and down
- Tilt seat cushion up and down
- Recline seatback forward and back
- Memory feature recalls the seat to your preferred driving position (only available on Premier and High Country)
- Also includes 2-way power lumbar
- Interior lighting
- Theater dimming and delayed entry/exit lighting as you enter or leave the vehicle
- Overhead courtesy lamp
- Dual reading lights
- Second row reading lamps integrated into dome light
- Illuminated entry and exit feature
- Door and tailgate activated switches
- Cargo area
- Rear heat duct
- Provide additional cabin comfort for rear occupants
- 2-way adjustable rear head restraints
- Second and third row outboard seating positions
- Hidden storage
- Keeps items concealed in the storage bin under the rear cargo floor compartment
- Rear window defogger
- Helps to keep your rear view clear of fog or frost
- Utilizes a warming grid to help remove fog or frost from the rear window
- Power door locks
- Programmable
- Allows you to lock and unlock doors easily whether it's from the driver or front passenger seat or from outside using the key fob
- Lockout protection helps you avoid locking keys in the vehicle
- Inside rearview manual day/night mirror
- Adjust the tilt of the mirror to help reduce glare during nighttime driving
- 8-point digital compass
- Located in the Driver Information Center
- Wrapped steering wheel
- 2-way manual front passenger seat
- Positions the seat forward or back
- Also includes a recline feature that raises and lowers the seatback
- Remote panic alarm
- Use to assist in an emergency situation or help in locating your vehicle
- Button located on the key fob
- Front bucket seats
- Seats, front bucket (STD)
- Power windows with driver express-up/down and front passenger express-down
- Quickly raises the window or lowers it with the touch of a button
- If an obstruction is detected, the anti-pinch feature will auto-reverse
Entertainment
- Wireless Apple CarPlay/Wireless Android Auto capability for compatible phones
- Can use Apple CarPlay1 and Android Auto2 wirelessly
- Wi-Fi® hotspot capable
- Terms and limitations apply. See onstar.com or dealer for details.
- Chevrolet Infotainment 3 System with 7" diagonal color touchscreen
- 7" diagonal color touchscreen1
- Bluetooth®2 audio streaming for 2 active devices for compatible phones
- Enhanced voice recognition, in-vehicle apps, cloud connected personalization for select infotainment and vehicle settings (Subscription required for enhanced and connected services after trial period)
- Voice command pass-through to phone
- Wireless Apple CarPlay™ capability for compatible phones3
- Wireless Android Auto™ capability for compatible phones4
- Use, control and manage select smartphone apps through the Infotainment system
- Audio system, Chevrolet Infotainment 3 system 7" diagonal color touchscreen, AM/FM stereo. Additional features for compatible phones include: Bluetooth audio streaming for 2 active devices, voice command pass-through to phone, Apple CarPlay and Android Auto capable (STD) (FWD only.)
- SiriusXM® 3-month All Access Trial Subscription
- Welcome to the world of SiriusXM1
- Enjoy the widest variety of entertainment anywhere, including the deepest collection of ad-free music, more sports coverage than anywhere, exclusive talk channels, every kind of comedy and the most complete news coverage
- Plus, listen on the SiriusXM app, online and at home on compatible connected devices — it's included with All Access, so you'll hear the best SiriusXM has to offer, anywhere life takes you
- 6-speaker audio system
- Speakers are positioned throughout the cabin for outstanding sound quality and an enjoyable listening experience
- Active Noise Cancellation
- This technology blocks and absorbs sound, as well as dampens and eliminates vibrations, helping to leave outside noise where it belongs
Mechanical
- E10 fuel capable
- Allows your vehicle to operate on a fuel mixture of 10% ethanol and 90% gasoline that is sold in many parts of the country
- 6,160 lbs. GVWR
- When properly equipped; includes weight of vehicle, passengers, cargo and equipment
- Heavy-duty 600 cold-cranking amps battery
- Maintenance-free with rundown protection and retained accessory power
- Ride and Handling suspension
- Fully independent suspension is tuned for a smooth ride and optimum handling
- MacPherson strut coil spring front suspension with a large stabilizer bar and side-load-compensated front strut modules
- Includes an independent 5-link rear suspension
- Automatic Stop/Start
- At complete stops, when drivers keep their foot on the brake pedal, and under certain conditions, the engine shuts off
- When drivers remove their foot from the brake, the engine automatically restarts
- 3.49 axle ratio
- 3.6L V6 engine
- 310 hp @ 6800 rpm
- 266 lb-ft of torque @ 2800 rpm
- Variable Valve Timing and Spark Ignition Direct Injection
- Includes Stop/Start technology that, under certain conditions, automatically shuts off the engine when the vehicle comes to a stop and the brake pedal is pressed; the engine restarts on its own when the brake is let up
- Engine, 3.6L V6, SIDI, VVT (310 hp [232.0 kW] @ 6800 rpm, 266 lb-ft of torque [361 N-m] @ 2800 rpm) (STD)
- Electric Power Steering
- Increases or decreases the amount of assist depending on the steering wheel angle
- Electric, rack-mounted with variable assist
- 4-wheel antilock disc brakes
- Help reduce wheel lockup and maintain steering control during hard braking on most slippery surfaces
- 170-amp alternator
- Road emergency tool kit
- Contains a jack and lug nut wrench for changing flat tires
- Helps keep you prepared for the unexpected
- Capless fuel fill
- Helps keep your hands clean of dirt and fuel during fill ups
- Creates a tight seal around the fuel-pump nozzle when the nozzle is fully inserted
- Driver Mode Selector
- Allows you to select how the vehicle responds and adapts to various driving conditions
- It allows for real-time control based on changing conditions
- Up to 4 drive modes
- Electronic parking brake
- Takes the place of the manual foot actuated parking brake
- Activated by the simple touch of a switch and can be operated even when the ignition is turned off
- Brake is automatically set if the system senses the vehicle is parked on a steep incline
- 9-speed automatic transmission
- Electronically controlled transmission with overdrive and Driver Shift Control
- Smooth, effortless automatic shifting
- Transmission, 9-speed automatic (STD)
Safety
- Buckle to Drive
- Prevents the vehicle from being shifted out of Park until the driver seat belt is fastened
- Encourages seat belt use
- Times out after 20 seconds and can be turned on/off in Settings or Teen Driver menu
- Front Pedestrian Braking
- Can help you avoid or reduce the severity of a front-end collision with a pedestrian it detects directly ahead of you1
- It provides pedestrian alerts and can even automatically provide hard emergency braking or enhance the driver's hard braking
- The system works at speeds below 50 mph during the daytime
- It has limited nighttime and low visibility performance
- StabiliTrak, electronic stability control system with traction control
- Automatically helps enhance control, particularly during emergency maneuvers, by adjusting the brakes and engine torque to help you stay on your intended path
- Activates when vehicle sensors detect a difference between the driver's intended path and the direction the vehicle is actually travelling
- Includes Traction Control that detects wheel slippage and applies brake pressure and/or reduces engine power to help the driver maintain control when accelerating on wet or snow-covered roads
- LATCH System
- Lower Anchors and Tethers for CHildren system helps make it easy to install and secure a compatible child restraint seat
- Automatic Emergency Braking
- Works with Forward Collision Alert to help you avoid or reduce the severity of a front-end collision with a detected vehicle you're following1
- Camera technology is used to automatically provide hard emergency braking or enhance the driver's hard braking
- This feature works at speeds below 50 mph
- Airbag system
- Frontal airbags for driver and front passenger1
- Driver inboard seat-mounted side-impact airbag1
- Seat-mounted side-impact airbags for driver and front passenger1
- Head-curtain airbags for all rows in outboard seating positions1
- Includes Passenger Sensing System which automatically switches the front passenger seat frontal airbag on or off and illuminates a status light that indicates whether the airbags are on or off1
- Rear Seat Reminder
- Helps to remind the driver to check the back seat(s) before leaving the vehicle1
- Activates when rear doors are opened and closed up to 10 minutes before or anytime while your vehicle is on
- Under certain conditions, once the vehicle is switched off, designed to sound audible chimes and display a visual message within the Driver Information Center
- Activates only once each time the vehicle is turned on and off, and would require re-activation on a second trip
- Forward Collision Alert
- Can warn you if it detects a potential front-end collision with a vehicle you're following so you can quickly take action1
- It can also provide a tailgating alert if you're following a vehicle much too closely
- 3 Years of Remote Access
- The Remote Access Plan1 lets you start or stop your vehicle, lock & unlock doors, even check their fuel level and tire pressure (depending on vehicle equipment) – all from your smartphone2
- Lane Change Alert with Side Blind Zone Alert
- Can provide side-mirror visual alerts when a detected moving vehicle is quickly approaching or is in your side blind zone1
- It can help you avoid lane change collisions
- May require additional optional equipment
- Rear Vision Camera
- Shows you an image of the area directly behind your vehicle when you're in Reverse at low speeds1
- Selectable dynamic guidelines laid over the display image assist in parking maneuvers by showing the vehicle's path
- This may help you park and avoid nearby objects
- HD Rear Vision Camera on 1LT AWD and 3LT
- Rear Cross Traffic Alert
- Can warn you of detected left or right cross traffic behind your vehicle when you're in Reverse1
- May require additional optional equipment
- Teen Driver
- This configurable feature lets you activate customizable vehicle settings associated with a key fob to help encourage better driving behavior
- It can limit certain vehicle features, and automatically turns on certain safety systems if vehicle is equipped
- An in-vehicle report card gives you information on driving habits and helps you to continue to coach your new driver
- Includes Buckle-to-Drive which prevents the driver from shifting from Park for up to 20 seconds if the driver's seat belt is not fastened
- Lane Keep Assist with Lane Departure Warning
- Uses a brief, gentle steering wheel turn to alert you when you may be unintentionally drifting out of detected lane lines, so you can steer to stay safely in your lane1
- If needed, you may receive additional Lane Departure Warning alerts
- System alerts do not occur if you're using your turn signal or it detects you may be intentionally leaving your lane
- Tire Pressure Monitoring System
- Monitors the pressure in each tire and alerts you if there is a low-pressure condition in one or more of the tires1
- Properly inflate tires to help optimize your vehicle's ride, handling and efficiency
- Includes Tire Fill Alert1
- Following Distance Indicator
- Displays the gap time in seconds between your vehicle and a detected vehicle you're following1
- This can help you decide if you're following much too closely
- Rear child security door locks
- When activated, prevents passengers from opening the rear doors from inside the vehicle
- Allow rear doors to open from outside of the vehicle only
- LED Daytime Running Lamps
- Illuminate when your vehicle is running and headlamps are off
- Rear Park Assist
- Can provide alerts to nearby detected objects behind your vehicle to help you park and avoid collisions when you're in Reverse at low speeds1
- Beginning with start of production through October 16, 2022, certain vehicles will not be equipped with Rear Park Assist. Feature will not function on certain models without dealer retrofit. Beginning October 17, 2022, certain vehicles will not be equipped with Rear Park Assist. Contact a dealer for details or check the window label for the features on a specific vehicle
- May require additional optional equipment
- OnStar® & Chevrolet Connected Services capable
- Terms and limitations apply. See onstar.com or dealer for details.
- Terms and limitations apply. See onstar.com or dealer for details.
- Not Equipped with Rear Park Assist
- Beginning October 17, 2022, certain vehicles will not be equipped with Rear Park Assist. Does not include later dealer retrofit. Contact a dealer for details or check the window label for the features on a specific vehicle
Customer Reviews
Read all customer reviews on Cars.com
Get Directions
Please enter an address
to Courtesy Chrysler Dodge Ram:6130 E Auto Park Dr Mesa, AZ 85206 | Jeep: 6428 E Test Dr - Mesa, AZ 85206
Disclaimer:
Vehicle pricing includes all offers and incentives. Tax, Title, Tags are not included in vehicle price shown and must be paid by the purchaser. While great effort is made to ensure the accuracy of the information on this site, errors do occur so please verify information with a customer service rep. This is easily done by calling us or visiting us at the dealership.
Contact a Top Rated Specialist
Anthony Blakes
Sales
Marvin Read III
sales consultant
Christopher Caban
Sales Specialist
Courtesy CDJR of Superstition Springs Specialists
Anthony Blakes
Sales
Jun 14, 2026
Great experience, smooth and seamless.
Great experience, smooth and seamless. Was very fair and open about the process and sale. Would use again.
May 16, 2026
What can i say that nothing but professional about
What can i say that nothing but professional about Buckets. This is my second time dealing with him and second time he has treated me like family. Thank you Buckets for getting me the best deal when you didnt have to. Thank you Courtesy for protecting me and my family with a beautiful truck that i have always wanted. I live in Waddell and i travel all the way to this dealership (90 miles round trip) and see Anthony Blakes says alot but the character of man that his is.
May 03, 2026
Anthony (Buckets) was amazing to work with.
Anthony (Buckets) was amazing to work with. He's very personable, polite, and took the time to help us find a vehicle for our daughter and answered all of our questions.
May 02, 2026
Met with Anthony aka “buckets” to find the perfect car
Met with Anthony aka “buckets” to find the perfect car for my daughter! He was very attentive to detail and was able to get us locked in with a great car! Would definitely recommend him to anyone looking for their next car! Anyone who has bought a car knows it takes time to get everything handled but my guy buckets can pass the time with all his amazing stories from growing up with all his siblings to the stories of hooping around the world! Fantastic experience
May 01, 2026
Everyone in the dealership was nice and attentive.
Everyone in the dealership was nice and attentive. “Buckets” was awesome, before we even talked about numbers he let us look at the car and gave us plenty of time to fall in love with it. He also was very upfront about pricing, what deals we could get, and broke everything down for us. He made me and my family feel welcomed and we will definitely be coming back!
Marvin Read III
sales consultant
Jun 14, 2026
I had a great experience with Courtesy.
I had a great experience with Courtesy. My salesman Marvin was marvelous! Would highly recommend working with him.
May 06, 2026
Marvin is the salesman ever!
Marvin is the salesman ever!!! We had the best experience here!!! We will recommend Marvin to everyone!
May 01, 2026
Marvelous Marvin was great!
Marvelous Marvin was great! Very charismatic, and helpful in finding a new vehicle. I highly recommend him. Tom Rado the finance manager was also fantastic! He was very friendly, got me a great deal, and had everything done quick and easy. Highly recommend this pair to anyone looking for a vehicle.
Mar 04, 2026
Such a great team!
Such a great team!! I want to give a shout to Marvin (Marvelous Marvin) he’s a very special guy and good at what he does. I came in told him my budget and he put me in something luxurious! I came in with a broke down 2013 and he put me in a real nice affordable 2015 Cadillac!! My kids and I LOVE it. Thank you Marvin and the team of Chrysler dodge ram!
Feb 01, 2026
Buckets was a pleasure to work with he was straight
Buckets was a pleasure to work with he was straight forward about the deal also had no problems answering all my questions good or bad with much respect i definitely recommend seeing buckets if your in the market for a car he’s help me and 3 more of my family members all which have nothing but great things to say about buckets 💯🔥
Christopher Caban
Sales Specialist
Apr 27, 2026
Chris Caban was very respectful, knowledgeable, and easy
Chris Caban was very respectful, knowledgeable, and easy to talk to. He made the whole experience comfortable with no pressure or aggressive sales tactics. I really appreciated his professionalism and would highly recommend working with him.
Mar 07, 2026
Staff are very friendly and happy to help.
Staff are very friendly and happy to help. The location is very clean and smells great.
Jan 29, 2026
Anthony Blake, the man you have to go to when purchasing
Anthony Blake, the man you have to go to when purchasing a vehicle… Very honest , polite man willing to help to get the number right!
Jan 27, 2026
Anthony Blakes was great to work with.
Anthony Blakes was great to work with. He listened to my needs and delivered with ease! I would definitely refer my family and friends to him and Courtesy! Amazing people and an amazing place!
Jan 27, 2026
Anthony is an absolute pleasure to work with from start
Anthony is an absolute pleasure to work with from start to finish. He is knowledgeable, patient, and genuinely focused on making sure I had a great experience. He took the time to answer all my questions, explained everything clearly, and never made me feel pressured at any point in the process. What really stood out was his honesty and attention to detail. He made the entire experience smooth and stress-free, which is not always easy to find when buying a vehicle. I truly felt like he had my best interests in mind. If you’re looking for someone reliable, professional, and easy to work with, I highly recommend asking for Anthony. I would definitely work with him again and recommend him to friends and family.
Mohammad Omar
sales consultant
May 22, 2026
Great service!
Great service! Made my buying experience very easy and very smooth. I got my dream car from there and couldn’t be happier!
Jan 27, 2026
Anthony Blakes was great to work with.
Anthony Blakes was great to work with. He listened to my needs and delivered with ease! I would definitely refer my family and friends to him and Courtesy! Amazing people and an amazing place!
Jan 26, 2026
Anthony is very knowledgeable and a pleasure to work
Anthony is very knowledgeable and a pleasure to work with. He makes the process enjoyable and has your best interest at heart.
Jan 23, 2026
Buyer Beware!
Buyer Beware!!! I found a 2012 Fiat 500C on CarGuru’s site. I had some others on my short list to look at but I really wanted this one and the price was too good to be true. I noticed the car had been sitting on the lot for some time but I figured that may have been because it was a manual transmission and they aren’t as popular nowadays. I went on New Year’s Day, spoke to the salesman, went for a test drive, and gave it a once-over. I signed the papers that same day and was on my way. I declined the warranty due to the price of the car and its age. On Jan 10, I was in the car with my disabled son and the car just died as I was coming off an exit ramp. 2 kind souls pushed us off the exit ramp and into the parking lot of a church. Luckily I had AAA so they were able to tow me home. I had to have it towed the following day to a shop nearby to have a diagnostic done. It was then I was given the news that I needed an entire new clutch system installed which in itself would cost $2,683. Including labor I am looking at around $3337. And the sticker price at the dealer for this ‘awesome’ little car of mine? $3,800. So in essence I paid for 9 days of ‘use’ for a car for $3,800, or, $422 a day. I tried going to the dealership in person to advise of the issues with my car and see if I could speak to management. He was not there but I was able to speak to my salesman, who proceeded to say that ‘they lost money’ on my car because it had just been discounted by quite a bit. I started to think that maybe there was another reason the car had been sitting for so long and been ‘discounted’. He stated that since I declined the warranty nothing could be done. He did give me the card For the manager and I reached out via email that same evening. He responded promptly and stated that there are many reasons as to why a clutch system can fail and could possibly be due to ‘the driver’. He stated as far as the warranty goes, that the warranty they offer wouldn’t have covered clutches anyway as it is not a covered component. Regarding manual transmissions, my first car was a manual. I’ve been driving them since I was 15 years old. I went to this dealership because of their reviews online. We are recent transplants to Arizona from Ohio so it was necessary we do our homework first. I’m sure they didn’t build their reputation without standing behind their products. I understand that there are a lot of factors can go into car repair and when or if they will need significant work done. The issue I have is that it is now the end of January, I am still awaiting my car to be fixed, and I will have a $3600+ bill waiting there for me once the repairs are complete. This car should have lasted longer than 9 days. They should be ashamed of themselves stating there is ‘nothing’ they can do. Their email to me did state that I could ‘bring in the car to see what they could do’?! What does that even mean? My car is not drivable. It has been towed multiple times now and I finally know what the issue is. I have been offered no refund of any kind and other than an initial email responding to my concerns that basically amounted to a shrug ‘sorry, not sorry’, I have not been reached out to or offered any financial compensation for the repairs. Very badly done, Courtesy! I plan on reaching out to the AG and the BBB because this is ridiculous! **UPDATE** I received another call today, Jan 23, from the shop stating that the clutch release bearing was damaged as well and needs replaced. Of course no one has this part in stock locally so I am now waiting till next Tuesday at the earliest for use of my car again. This additional part is $280 which will bring my running total at the shop to $3600+, $200 less than the sticker price of the car, $3,800.
Feb 22, 2025
Horrible service they screw you over big time they LIE.
Horrible service they screw you over big time they LIE. About repairing things they suck Bbb is getting complaints filing police report i called yesterday told them my steering is wierd at like going 50mph I told Muhammad this I said idk I don't feel safe then like b4 I could finish he cut me off then hung up. After crashing my Gf chelseas 2020 gmc terrain with my 7 yr Daughter in back seat he crashed into a truck in the same lot but gas lighted my Gf into not calling the police making it seem like it was her fault cuz he said he'll fill the gas tank up then now after He crashed it my gf said I Dont want to deal with this I want my $$ back BECUZ we only had it for 2 days brought it back Then they have had it ever since qnd they still take her car payment out what perks now I don't trust these people when we just want Our money$ back but whatever this is going the hard way social media is powerful and tik tok I'm letting everyone know this. shame on u guys shame on u the salesman MUHAMMAD At courtesy dodge ' jeep in mesa AZ but they all in on this xx nobody has taken acting then I call kia a guy named " Rodman tried to take action and report it to his manager ONLY to be told to " stay out of it" ? Like are u kidding they endangered a 7yr lil girl and just blow all this off caused my gf to have a mental breakdown this is WRONG me and lawyer will be contacting the BBB .
Andrew Mai
Sales
Feb 07, 2026
The deal started off very bumpy, but because of Drew and
The deal started off very bumpy, but because of Drew and Randy, it made it happen
Jan 27, 2026
Anthony Blakes was great to work with.
Anthony Blakes was great to work with. He listened to my needs and delivered with ease! I would definitely refer my family and friends to him and Courtesy! Amazing people and an amazing place!
Jan 26, 2026
Anthony is very knowledgeable and a pleasure to work
Anthony is very knowledgeable and a pleasure to work with. He makes the process enjoyable and has your best interest at heart.
Jan 11, 2026
We give Andrew credit for finding the Ram 1500 that had
We give Andrew credit for finding the Ram 1500 that had all but one feature on our "wish list." He was extremely patient with us during multiple visits to the dealership until we decided this was the truck "with our name on it!" Many thanks to him for making our purchase with Courtesy so smooth with no pressure.
Jan 05, 2026
I traded in a vehicle to purchase a new truck.
I traded in a vehicle to purchase a new truck. Andrew was helpful and made sure the deal got completed and even delivered the car to me. The issues came mostly after him, which id assume would be finance and or the higher ups. Took over a month for them to send information to DMV on the new vehicle. I also purchased a “warranty” they offer and was continuously told I would receive a brochure in the mail 3-4 weeks after purchase, I’m now almost 3 months past and still never received my brochure on the warranty. I reached out and was told a ram dealership will have your information, however it is a courtesy dealership warranty, so hoping I wasn’t lied to. Seems like it so far.
Kristen Blythe
Sales
Jan 27, 2026
Anthony Blakes was great to work with.
Anthony Blakes was great to work with. He listened to my needs and delivered with ease! I would definitely refer my family and friends to him and Courtesy! Amazing people and an amazing place!
Jan 26, 2026
Anthony is very knowledgeable and a pleasure to work
Anthony is very knowledgeable and a pleasure to work with. He makes the process enjoyable and has your best interest at heart.
