From our first interaction with our sales person, Matthew, to our last interaction with the Finance person. Frank, it was a pleasant experience through and through
Mackenzie was very easy to work with and the process was simple. A fair trade-in value was extended for my old vehicle. The only negative about the experience was the non-optional package (tint, nitrogen, tracking, etc.) that is included on every Courtesy vehicle. I would recommend Mackenzie to anyone in search of a new car on the Courtesy lots!
Super friendly staff made me feel very comfortable, despite the lengthy process (that's where they lost a star). They worked to give me a fair price for my trade and answered all of my questions without getting frustrated. Working with Matt V was like hanging out with a friend. I appreciate that. Overall, good experience despite the crazy long time it took to make the deal happen.
