From our first interaction with our sales person, Matthew, to our last interaction with the Finance person. Frank, it was a pleasant experience through and through
Mackenzie was very easy to work with and the process was simple. A fair trade-in value was extended for my old vehicle. The only negative about the experience was the non-optional package (tint, nitrogen, tracking, etc.) that is included on every Courtesy vehicle. I would recommend Mackenzie to anyone in search of a new car on the Courtesy lots!
Super friendly staff made me feel very comfortable, despite the lengthy process (that's where they lost a star). They worked to give me a fair price for my trade and answered all of my questions without getting frustrated. Working with Matt V was like hanging out with a friend. I appreciate that. Overall, good experience despite the crazy long time it took to make the deal happen.
Excellent service. Service advisors very helpful. Will continue to take our car to them.
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